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FAQs regarding the coronavirus in Kassel

On this page you will find the most important questions and answers about the coronavirus in English in Kassel.

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How is the city of Kassel preparing for the spread of the coronavirus?

The city of Kassel considers itself to be well positioned in view of the spreading virus. An administrative staff meets daily in order to be able to react to new developments and to properly and professionally prepare for more intensified circumstances in this dynamic situation. As in other cities, every precaution is currently being taken to protect the population as best as possible. Each individual’s behavior can contribute to containing the further spread of the coronavirus, for example, by restricting or refraining from social contact – especially with vulnerable groups – and activities (such as skiing trips to Austria).


Measures valid until April 30th

In order to contain or slow down the spread of the coronavirus, the City of Kassel is taking various measures, which are valid until April 30th.

COVID-19 in Kassel

Are there confirmed cases of COVID-19 in Kassel?

Yes, in the city of Kassel, the illness of three patients has been proven to be caused by the respiratory disease COVID-19, caused by the new pathogen SARS-CoV-2 from the coronavirus family. You can find the current status of the patients on the landing page www.kassel.de/coronavirus. The data is updated daily.

contact

Who can I contact if I have questions about coronavirus?

For those seeking general information about coronavirus the city of Kassel can be reached via the public authority number 115 and the hotline 0561 787 1900.

A Hessen-wide hotline on the subject is available daily from 8 AM to 8 PM on 0800 5554666.

Due to the high call volume, citizens are asked to make greater use of the municipal online service at www.kassel.de/online-service.

Citizens are asked to postpone all matters to be settled with the city administration as far as possible and to visit the city hall and the municipal administrative offices only in urgent cases.

From now on, appointments in the citizens' office in the town hall are only offered by prior arrangement. Consultation hours will be cancelled, this applies to all areas without exception.

The City of Kassel asks for your understanding that waiting times are to be expected and that not all calls and e-mails can be answered immediately.

corona test

Information about the corona test

Where can I get tested for the coronavirus?

What documents do I need to bring with me for the examination and are there any costs for the swabs?

How long does it take to obtain the results of the smear test?

school, kindergarten, childcare, children

Due to the Corona pandemic, classes in all Kassel schools will be suspended from Monday, March 16th, until the end of the Easter holidays (April 19th). All daycare and after-school care facilities in Kassel will also close from Tuesday, March 17th, initially until the end of the Easter holidays.

Is the city of Kassel setting up a childcare facility?

Who can parents contact if they are looking for a care facility for their child(ren)?

Can parents stay at home when the child's kindergarten or school closes?

Can I take my child to a playground?

events and private meetings

Contact with other people outside the members of one's own household should be reduced to the absolute minimum necessary.

Stays in public places are only permitted alone, with another person not living in the own household or in the circle of members of the own household. A minimum distance of 1.5 metres must be maintained when meeting other persons on public paths and areas, parks and green spaces. Local public transport is excluded from this regulation and continues to run according to the timetable adapted to the location.

Public behaviour that is likely to jeopardise the 1.5 metre distance requirement, such as joint celebrations, barbecues or picnics, is prohibited regardless of the number of persons.

Which meetings are still allowed?

Which events are or will be cancelled?

What about sporting events?

What do I have to consider for private celebrations/events?

May first aid courses still be offered or held?

Do events of faith communities take place?

closed and open facilities

As part of the measures, many public institutions will also be closed.

Which facilities will be closed?

Which facilities remain open?

trams and buses

Will trams and buses continue to run?

Yes, but with limitations. The Kasseler Verkehrsgesellschaft (KVG) has adapted its timetable to the situation since Tuesday, March 17th. The buses and trams will then run essentially as on Sundays and public holidays. The KVG lines and the tram line in the Lossetal will have a replacement timetable for the tram (lines 1-8), bus (lines 10-29) and RegioTram (RT1, RT4 and RT5) areas. This replacement timetable provides for daily operation from about 6.30 a.m. to about 9 p.m. During this period, the buses and trams run according to the regular Sunday timetable, supplemented by individual trips. The same applies to the RegioTrams operating in the Kassel city area.

In addition, AST (Anruf-Sammel-Taxi) trips will be offered between about 5 a.m. and 6.30 a.m. and about 9 p.m. to 11.45 p.m. This should give shift workers in particular the opportunity to reach their workplaces.

The connection information of KVG and NVV will be updated, but due to personnel bottlenecks at the commissioned IT service provider, this will only be possible after a delay. The same applies to the NVV app. Information on public transport services is available free of charge from the NVV service telephone on 0800-939-0800. The NVV customer centre of KVG in Mauerstraße in Kassel is closed. Passengers with information requests are requested to contact the NVV service telephone as well. For questions about the annual season ticket in the subscription, passengers are welcome to call the subscription hotline on 0561 780 563.

KVG Timetables

sick and old people

Until further notice or until other recommendations are made.

Can I visit my relatives in a nursing home or hospital?

This is at the discretion of the institution responsible for the facility to decide which protective measures are to be taken. There are no special instructions from the public health department.

The City of Kassel recommends that events for older people be suspended for the time being.

How long should social contacts, especially with older people, be avoided?

employees and employers

Specific provisions apply to workers, particularly in occupations where pensions are critical, and also to employees in the current crisis situation.

What do I have to consider as an employee?

Is there a right to work from home?

Is there a ban on leave for occupational groups critical to supply?

What do I have to consider as an employer?

Are there funding opportunities for companies?

pets

Can I infect my pet with Corona?

The question has not yet been conclusively clarified, but an infection seems unlikely. 

Can I walk my dog when I am in quarantine myself?

further links

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